We are the oldest elder care service in Seattle, King and south Snohomish Counties. Headquartered in Seattle, we help families with the challenges of aging - working with each client family to help you define your elder care and housing needs, explore your options and find resources. Second Family assists you with care planning, making good choices, and then if you wish, we can help put your plans into effect and monitor the care of your elder.



The services we offer:

Elder Care Management (Care Monitoring)
Regular visits by our nursing staff to your elder, regardless of where he or she lives and is cared for. We provide you impartial, professional monitoring of your elder's condition and care. We report regularly to your family, telling you what we find, what we accomplish, and what we recommend as needs change. This service is valued by families who live elsewhere, with elders living in our area, and also by local families, who want a health care professional to supplement their own care giving. We are also hired by trust professionals who want help serving their elderly clients.

Elder Care Assessment & Planning
Professional assistance from our staff to help you assess your elder's care needs and tailor  a care plan for the short and long term.

And we'll try to assist you with anything else we can, to help you care for your loved ones.



Topics which follow: (Click on the ones you want to see)



We'll be pleased to talk with you.

Just call or E-Mail us to discuss (at no charge) how we can help you, to help your family.

Second Family
McDonald Resources for the Aging, Inc.

1415 Orange Place North, Seattle, WA 98109
Phone: 206-285-4589
Fax: 206-282-1224
E-mail:
secfamily@aol.com



How do we provide our services to you?

Our assistance can be a single meeting with you to assess your elder's situation and give you care recommendations. Or if you choose, we can continue our work with you, giving hands-on assistance like monitoring or managing your elder's care and reporting regularly to you. We charge for our services by the hour.

We'd be happy to discuss with you (at no charge) how we can help you, to help your family. Just call or E-mail us. Second Family's telephone number in Seattle is 206-285-4589 or E-mail at secfamily@aol.com 

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Our service rates

Elder Care Management (Care Monitoring)
If your family wants ongoing assistance with elder care, we're your impartial professional (R.N.), assessing and reporting to you on your elder's care status/needs. Another example of our assistance - your Second Family nurse can accompany your elder to medical appointments - then help to see medical directions are followed. Our monthly monitoring fee depends on the total time you require for our visits, travel and reporting to you.

$65 per hour  

Elder Care Assessment & Planning
The charge for our consultation services is calculated by the hour. The amount of time needed for your consultation can depend on a number of factors - for example the complexity of your care situation, the number of persons involved in the input, and the number of meetings and locations necessary for us to do your assessment. 

$115 per hour

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About our staff

Second family has been helping families fill their elder care needs since 1987. Our staff is primarily registered nurses - licensed professionals who are expert in elder and home care and the use of our region's care resources.

Each of our staff has well over 15 years of experience in assessing the needs of the aging and connecting them and their families with appropriate care resources.

Second Family does not take compensation from any of the resources or services we recommend to our clients. Our fees come only from the families we serve, so there can be no conflict of interest.

We have earned the respect and support of our community's leading elder care professionals. Second Family is regularly entrusted with client referrals from physicians, hospitals, attorneys, clergy, senior centers, banks and trust officers, social service agencies and satisfied clients.

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Service Example:
Elder Care Management (Care Monitoring)


The Need:

Mother - Hazel, 82 year-old widow, living in a Seattle assisted living facility
Disabled with arthritis and osteoporosis
Has difficulty with dressing and bathing. Walks with a walker.
Mentally alert but a tendency toward depression
This is the third facility into which Hazel's family has moved her.

Son - Peter, 53 years old, living in Seattle
Husband, father of two
Bio-tech professional
Limited care giving role for his mother due to his career demands and family conflicts

Daughter - Marsha, 57 years old, living in Denver
Wife, mother of three, grandmother of two
Long-distance and primary caregiver for mother
Has had difficulty finding a home for her mother, which she feels gives good enough care.


The Solution - Elder Care Monitoring:

We visit Hazel twice a month in the assisted living facility. Our registered nurse checks Hazel's physical condition and her care. We spend time with her, checking on her medications, her eating, her personal care, conversing with her, taking her to doctor's appointments and on outings, being a caring friend. We advocate for her with the facility's personnel when it's necessary, and we report each visit to the family, describing Hazel's status, what we've accomplished and our recommendations for her care.

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Service Example:
Elder Care Assessment & Planning


The Need:

Father - John, 80 years old, widower, residing in his own Seattle home.
Has been living independently, with some help from his daughters.
His needs and dependence are now increasing.
- losing interest in preparing his own meals
- forgetting to take his medications
- neglecting his own hygiene and the upkeep of his house

Daughters, Ruth and Barbara, both live in Seattle, each with her own family and career.
Have been helping their father - visiting once a week to bring a meal, to take him shopping and to clean his house.
But now they recognize his increasing needs. "We wonder if it's time to move Dad to a facility of some kind, so he will get all the care he should have."


The Solution:

Assessment Meeting - we confer with you to help define your care needs and to explore solutions.

Research - we gather information and make recommendations to help you fill your needs, including referrals to appropriate assisted living settings, adult family homes or nursing homes. Clients often tell us that one of our greatest values to them is our answering of questions they haven't yet thought to ask.

We met with John and his daughters to discuss John's increasing care needs. Our assessment was that John did not require the skilled medical care of a nursing home. We suggested intermediate and less expensive solutions - supplemental in-home assistance, or a move to an assisted living facility or an adult family home.

The family asked for an in-home care plan, as well as referrals for alternative housing and care.

For now, they have chosen to supplement their own care giving for John with home-care assistance, enabling him to stay in his own home. We will continue to help them with advice and referrals as John's needs change.

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Why do people refer others to Second Family?

Who are our clients?

Families - adult children, elders and other family members
Guardians
Attorneys
Trust Officers

What is our value to clients?

Expert help - we have a long and rich experience in elder care. Each of our staff has worked in the field for over 10 years.

Full needs assessment:

Impartial assessment and advice - we have no resource bias and no conflicts of interest. We take no payment from any of the resources to which we refer; our only pay is from our clients.

Our fast personal attention is possible because we are a small, locally managed, direct service company. Most of our energies are devoted to serving our clients, not to the internal procedures and support of a large organization.

Who refers to us?

Physicians, hospitals, attorneys, banks and trust officers, residence and care facilities, clergy, senior centers, social service agencies and satisfied clients

Second Family has had continued growth for its 24 years, with no direct promotion. Why this growth?

We continue to prove our value and trustworthiness.

Positive word-of-mouth - we have withstood the test of time. Many companies offering similar services have come and gone because they were found to not provide real value for clients, or they had conflicts of interest between client welfare and their own profits, or they just failed to earn a good reputation in our care community.

It's been our experience that families are most open to our assistance if they are referred to us by someone they know and trust - a professional, a family member, a friend. The foundation of our business is referrals from people like these.

What sets us apart from the competition?

Our 24-year history and reputation for inspired, professional and dependable service

Our having no solution or service bias, since we are paid only by our clients and not by any of the services or resources to which we refer

Our flexibility for solution, matched to each client's needs, using our care consulting and care monitoring services

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We'll be pleased to talk with you.

Just call or E-Mail us to discuss (at no charge) how we can help you, to help your family.

Second Family
McDonald Resources for the Aging, Inc.

1415 Orange Place North, Seattle, WA 98109
Phone: 206-285-4589
Fax: 206-282-1224
E-mail:
secfamily@aol.com 


McDonald Resources for the Aging, Inc.
DBA Second Family. All Rights Reserved
1415 Orange Place North
Seattle, WA 98109